GET YOUR MONEY BACK
WE WANT YOU TO LOVE WHAT YOU ORDER.
At STREETCHIEF, we stand behind what we make. If your order isn’t right, we’ve got you.
NOT FEELING THE FIT?
Refund requests must be made within 30 days of delivery. Items must be unworn, unwashed, undamaged, and have all original tags attached.
Personalized or customized pieces are not eligible for a refund unless they arrive defective or were made incorrectly by us.
WANT YOUR MONEY BACK?
Reach out to STREETCHIEF within 30 days with your order number, the item you’re returning, and the reason for the refund.
Please wait for our return instructions before shipping anything back.
SHIPPING IT BACK
Changed your mind? Return shipping is on you.
If your piece arrived damaged, defective, or incorrect due to our error, we’ll cover the return shipping.
We recommend using a trackable shipping service when sending your order back.
WHEN WILL I GET MY REFUND?
Once we receive and inspect your return, your refund will be processed within 5 business days.
Refunds are sent back to your original payment method. Your bank or payment provider may take additional time to post the funds.
WANT STORE CREDIT INSTEAD?
No problem. If you’d rather keep it in the STREETCHIEF family, let us know and we can issue store credit where applicable.
SOMETHING WRONG WITH YOUR PIECE?
We stand behind what we make.
If your STREETCHIEF piece arrives damaged, defective, or isn’t what you ordered, send us a photo and let us know what happened. We’ll make it right.
FINAL SALE
Items marked FINAL SALE are not eligible for a refund unless defective or where required by applicable law.
STREETCHIEF®
AMONG THOSE CALLED TO LEAD