RETURN POLICY
WE WANT YOU TO LOVE THE FIT.
At STREETCHIEF, every piece is made to be worn with confidence. But if something isn’t right, we’ve got you.
NOT FEELING THE FIT?
You have 30 days from delivery to return your order. Items must be unworn, unwashed, undamaged, and have all original tags attached.
Personalized or customized pieces are final sale unless they arrive defective or were made incorrectly by us.
NEED TO SEND IT BACK?
Just reach out to STREETCHIEF within 30 days with your order number, the item you’re returning, and the reason for the return. If there’s an issue with the item, send us a photo so we can take care of it.
Please wait for our return instructions before shipping anything back.
SHIPPING IT BACK
Changed your mind? Return shipping is on you.
If we sent the wrong item or your piece arrived damaged or defective, we’ll cover the return shipping.
We recommend using a trackable shipping service.
GETTING YOUR MONEY BACK
Once we receive and inspect your return, your refund will be processed within 5 business days to your original payment method.
Your bank or payment provider may take additional time to post the refund.
WANT A DIFFERENT FIT?
Need a different size, color, or style? We’ve got you.
Exchanges are subject to availability. If your choice is no longer available, we’ll help you find another option or arrange a refund/store credit where applicable.
SOMETHING WRONG WITH YOUR PIECE?
We stand behind what we make.
If your STREETCHIEF piece arrives damaged, defective, or isn’t what you ordered, let us know as soon as possible. Send us a photo and we’ll make it right.
FINAL SALE
Items marked FINAL SALE cannot be returned or exchanged unless defective or where required by applicable law.
STREETCHIEF®
AMONG THOSE CALLED TO LEAD